2 Responses

  1. Jeffro

    Just wanted to say I sat through and watched the entire interview. As someone that doesn’t work in this space or knows a lot about Agency/client relationships, I loved the insight shared by everyone in the interview.

    I like the customer relationship strategy by 10up where it’s not just about creating a website and shipping it but how can they stay on long term for updating, maintaining, and enhancing the site over time.

    Also enjoyed listening to their organization strategy with the use of Pods. First thing I thought of was Automattic and team leaders but although similar in spirit, both are different implementations of the idea.

  2. Andy M.

    I love articles like this. Thanks for the depth, Brian. Watching the WP ecosystem grow, and companies mature, is hugely reassuring for those of us who got into this space as a hobby. :)

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